Guidelines

Rental Guidelines

Vacation Rental Guidelines

1. Reservations: Reservations are encouraged and will be accepted up to one year in advance. Our office hours are 9:00am - 5:00pm ET. seven days a week and our reservations agents are waiting to assist you. All reservations require a valid Visa, Master Card, Discover, or American Express Card on file and a signed Rental Guidelines Acknowledgement upon check-in.



2. Rates are based on property features, location, and season, and can be found listed in our Vacation Guide and on our website. Rates are subject to change without notice. For monthly rentals, please see this website or call us at (800) 341-2021. Sales tax and a one-time administration fee will be added to all reservations.



3. Deposit Payment: A minimum payment of 50% down per reservation is required within 14 days of initial reservation. If the advance rent is not received within 14 days of booking, your reservation will be cancelled. Reservations for the next calendar year are subject to rate increase and availability. Deposit Payments may be made by bank money order or credit card. Checks are not accepted.



4. Rental Payment: Final rental payments are due in full 30 days prior to arrival. Payments may be made by cash, travelers check, bank money order or credit card. Checks are not accepted.



5. Refunds will not be given for late arrivals or early departures.



6. Cancellation of Reservations: Please contact our office as soon as possible in the event you must cancel or change properties. If you need to cancel your reservation, you must do so 30 days prior to arrival to receive a refund. If you need to cancel less than 30 days of arrival, you will receive a refund only if the property is re-rented for the same time period, less $75.00 cancellation fee. Once your reservation has been confirmed, any cancellations date or property changes will be subject to this cancellation policy and a $75.00 cancellation fee.



7. Security Deposit: All reservations are require a Security Deposit and/or Security Deposit Waiver Agreement. Security Deposits vary for each unit, your reservation agent will have the information for your selected unit.



8. Hurricane Policy: Should a hurricane or tropical storm threaten our area we will receive evacuation instructions from the National Hurricane Center and our local governing officials. If the Mandatory Evacuation order is issued, refunds will be given.



9. Unit Assignments. When you book your reservation, a unit will be assigned. Should the unit you have reserved be out or order at the time of your arrival, we do reserve the right to change unit assignments.



10. Family Rentals Only! All of our vacation homes are family rentals ONLY. NO units will be rented to vacationing students or young adults (under 25) unaccompanied by a responsible parent or guardian. During spring break season, we require one parent for every two persons under the age of 25. A PARENT MUST BE STAYING IN THE UNIT AT ALL TIMES. Weddings, Wedding Receptions, Family Reunions, or Parties of any kind are not allowed at or on the property of any rental units. Any group, Civic, Church or otherwise renting for the purpose of a meeting is required to have approval prior to check-in. OUR RENTAL UNITS ARE MONITORED FOR VIOLATION OF THIS POLICY. ALL VIOLATORS WILL BE EVICTED WITH ALL RENTAL PAYMENTS BEING FORFEITED AND ADDITIONAL CHARGES WILL BE APPLIED! RESERVATIONS MADE UNDER FALSE PRETENSES ARE NULL AND VOID AND CHECK-IN WILL NOT BE ALLOWED. NO EXCEPTIONS!



11. Check-in/Check-out. Check-in time is 3p.m. to 5 p.m. If you need to arrange a late check-in, you will need to call our office to schedule. We cannot guarantee check-in by 5 p.m. during holidays and peak seasons. Your patience will be appreciated in these instances. Absolute check-out time is 10 a.m. so that we may prepare for our next arrival.



12. Key Policy. Unit keys and pool tags (when applicable) will be presented at check-in and must be returned at check-out. There will be a charge of $10.00 for each key and/or pool tag not returned at check-out. In the event you are locked out after business hours, call our business number (653-5715), and an agent will meet you at the office. A charge of $20.00 is payable directly to the agent for this service.



13. Housekeeping. Your vacation accommodations will be cleaned to quality standards prior to your arrival and after your departure. You will be responsible for the cleaning of your unit during your stay and for leaving the unit in good condition at check-out including; all trash out and trash cart pulled to street, all dishes washed and put away, and beds stripped of all linens. We respectfully request that you remember that you are staying in someone?s home during your vacation; please treat it with the care you would your own.



14. Linens/Towels/Supplies. Unless noted, linens are not furnished. If you need to rent linens you may reserve them up to 7 days prior to arrival. Please bring your own beach towels and beach blankets, as linens are not to be removed from the unit. Guests will need to provide their own paper items and cleaning supplies. An initial set up of trash liners, bath tissue and facial soap is provided. Extra items needed are the responsibility of the guest.



15. Furnishings & Equipment: All Units provide the same basic furnishings and equipment. Each unit is privately owned and is furnished/equipped to the individual owners taste. We do not provide additional items not furnished with the unit. We do not give refunds, adjustments, or credits for failure of any furnishings/equipment. If a failure occurs, please notify us immediately and we will make every effort to make necessary repairs/replacements as soon as possible.



16. Units may have one or more lockers/closets that are reserved for storage of owner's property and are NOT included in the rental.



17. Smoking: Smoking is strictly prohibited inside units. You will incur an additional charge for carpet cleaning and deodorizing if any evidence of smoking is found in your non-smoking unit.



18. Pets: Unless otherwise advertised, absolutely no pets allowed in the rental units or on the premises. If a pet is discovered during your stay, you will be evicted with no warning. You will also incur an additional charge for carpet cleaning and flea spray if any evidence of a pet(s) is found in your unit or on the premises.

Agent will not be held responsible for acts of theft or vandalism or other damages to the guest's personal property or items left in the unit.



Guest acknowledges that Suncoast Vacation Rentals of St. George Island, Inc. is the agent of the property owner and will be paid by the owner. All monies are placed in an interest-bearing bank account with interest payable to agent. Although every effort has been made for accuracy, Suncoast Vacation Rentals of St. George Island, Inc. will not be held responsible any errors in the listing of amenities/features of properties.

Season Calendar

Summer - May 17 - August 9, 2009, September 4 - September 7, 2009
Spring - March 1 - May 16, 2009
Fall/Winter - August 11 - February 28, 2010

Plymel Properties, LLC
&
Suncoast Realty & Property Management, Inc.
224 Franklin Boulevard
St. George Island, Florida 32328-9701
(800) 341-2021